Do you take insurance?
We are considered an out-of-network provider. This means that we do not accept insurance directly. However, many of our clients submit their invoices and receive a portion of reimbursement for their sessions from their insurance company. This may or may not involve meeting a deductible first.
We recommend the following steps:
1. Contact your insurance carrier and ask them about your mental health coverage. Ask, “Do I have mental health outpatient benefits? and “What are my benefits for an out-of-network mental health therapist?” and “What is the process for submitting invoices?”
2. For families who have regular commercial insurance, our therapists provide you with a detailed invoice that you can submit to your insurance carrier for reimbursement of our services.
3. We accept cash, check, medical savings plans and credit card payments at the time of our service.
4. Crossroads is NOT CERTIFIED to work with military families who have Tricare insurance. Given that Tricare’s policies place limits on allowable charges for out-of-network services, we are not able to offer services to Tricare subscribers unless you sign an opt-out waiver form. By completing a waiver form, you agree to pay in full our charges for services with CFCC without seeking reimbursement from Tricare.
If this option is not available to you, we recommend you contact The Heart Leaf Center, which is a certified Tricare provider and specializes in working with children and military families. Please contact them at info@heartleafcenter.org or by phone at 703-397-8163
5. If you are in financial hardship and cost of services is a prohibitive factor, please contact The Heart Leaf Center at info@heartleafcenter.org or by phone at 703-397-8163 and inquire about available services.
